My products can be used pure directly on skin and hair, you can mix with lotions, shampoos, face creams, makeup or in the making of cosmetic products.
I AM PREGNANT, CAN I USE YOUR PRODUCTS?
The topical use of my products should be perfectly safe for pregnant women. They have been used for generations of Brazilian women to prevent stretch marks and other cosmetic skin conditions that the pregnancy hormones may create. If you already use cocoa, shea butter or coconut oil you can go ahead and use my products without reservations. In doubt consult your doctor.
Exception: products that contain Guarana and/or Jambu Extract.
CAN I USE YOUR PRODUCTS ON MY BABY/KIDS?
The topical use of my products should be safe for babies and kids. But, still, get an ok from your doctor. IMPORTANT: some of my products smell delicious, keep them away from kids and pets.
CAN I USE YOUR PRODUCTS ON MY PETS?
Yes, some of my oils and butters are proven to help pets. And it will most likely not hurt them if they lick the area treated. Just do not leave it around, pets love my butters and most of my oils.
WHY DOES MY RECENTLY PURCHASED BUTTER/OIL LOOK/SMELL/FEEL A BIT DIFFERENT THAN MY PREVIOUS PURCHASE?
Being unrefined, my products may change in color, scent and texture from batch to batch. Some of the factors that contribute for the changes are: area of harvesting, season of harvesting, quality of harvesting, producers, age of oil.
Also keep in mind your products will look different depending in the temperature you keep your place, If you keep your home cooler for Winter months, the oils may solidify, just run the closed bottle under hot water before use.
These differences do not affect my products properties. Every one of my batches is tested in independent laboratories in Brazil before being approved for distribution. On each page you can find the COA of the product and on links on the bottom of site you find the TDS and MSDS of them.
HOW DO I GET POINTS?
Our points program starts working at your first order even if you do not have an account, in order to redeem the points you need to create an account though. Always use the same email and account on the site in order to earn the most points. The link for your points can be found on the tab on the bottom left of the site, it says "Earn Points!".
DO YOU ACCEPT EXCHANGES OR RETURNS?
Due to potential contamination issues, Rainforest Chica does not accept returns or refund orders, unless we shipped the incorrect item, we also may replace items that are damaged or lost during shipping. Please look at the descriptions and photos carefully and if you have any questions, please contact us BEFORE completing your purchase!
If you have ANY problems with your order, please, text or WhatsApp me at @9542742032 since it seems I receive every spam mail in the planet, email may take longer - chrys@rainforestchica.com
